Forward Deployed Engineering Lead; SVP - Applied AI & Engineering

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience.

We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well‑rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.

If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

The Forward Deployed Engineering Lead is a strategic technical leader who will shape the future of AI‑powered solutions for Client Network Services (CNS). This role sits at the nexus of cutting‑edge applied AI, modern software engineering, and high‑impact client engagement — demanding both technical depth and the ability to translate complex business challenges into transformative production systems. We're seeking an exceptional engineer‑leader who thrives in ambiguity, operates with urgency, and brings the rare combination of hands‑on technical excellence and proven people leadership.

In this role, you will drive the build‑out and delivery of Chorus for CNS, working directly with stakeholders and end users to architect and deploy agentic AI solutions that deliver measurable business value. You'll lead cross‑functional initiatives that span platform engineering, security, full‑stack development, and AI innovation — ensuring every solution is production‑grade, scalable, and aligned with enterprise standards. As both a builder and a leader, you'll mentor a high‑performing engineering team while remaining deeply involved in architecture, code, and delivery.

Your work will directly influence how Citi leverages AI to serve clients, streamline operations, and maintain competitive advantage in a rapidly evolving landscape.

• Own the technical strategy, architecture, and delivery roadmap for Chorus within CNS.
• Drive rapid, reliable deployment of solutions into production environments.
• Ensure engineering execution aligns with business objectives and client needs.

• Work directly with clients, stakeholders, and end users to understand workflows and challenges.
• Identify high‑value opportunities where AI and engineering can drive measurable impact.
• Deliver end‑to‑end solutions from concept through to production deployment.