Director of Warehouse Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management IRVING, TX, US

2 days ago Requisition

Job Title: Director of Warehouse Operations

Department: Warehouse Operations

Reports To: Vice President of Operations

Location: Irving, Texas – with regular travel to sister company locations

FLSA Status: Exempt

Supervises: Facilities Manager, Warehouse Supervisors, Inventory Control, Warehouse Systems Analyst

POSITION SUMMARY

The Director of Warehouse Operations leads all warehouse, inventory, and distribution center activities for Om Produce and provides operational oversight and support to its sister companies, including Best Foods (NJ). This leader is responsible for the safe, efficient, and food-safe handling of fresh produce from receiving through shipping, maintaining cold chain integrity, maximizing inventory accuracy, and building consistent standards, systems, and teams across every site.

The position is based in Irving, Texas and requires regular travel (up to 30–40%) to sister company facilities to audit operations, standardize processes, lead improvement projects, and develop site leadership.

KEY RESPONSIBILITIES

Warehouse Operations Leadership

• Direct day-to-day receiving, put-away, storage, picking, loading, cross-docking, and shipping operations to meet customer, quality, and on-time delivery targets.
• Establish staffing models, shift structures, and labor plans that align with seasonal volume swings and daily order demand.
• Set, track, and report KPIs including order accuracy, on-time shipping, cases per labor hour, inventory accuracy, shrink, and dock turnaround.
• Manage the warehouse operating budget, labor costs.
• Monitor operational KPIs across receiving, shipping, order processing.
• Optimize the flow of goods from receiving to delivery, reducing waste, errors, and operating costs at every stage.
• Periodically review operational policies, procedures, and best practices to identify and implement process improvements.
• Serve as the escalation point for equipment, trailer, and truck-related issues, including approving upgrades and tools.

Produce and Grocery

• Oversee inventory management and quality control for produce and grocery items, ensuring freshness and consistent product quality.
• Adjust inventory levels based on business demand to minimize waste while maintaining customer satisfaction.
• Review reporting and partner with logistics, purchasing, and sales to improve efficiency and reduce shrink.

Multi-Site Oversight & Sister Company Support

• Travel regularly to sister company facilities, to assess operations, conduct site audits, and identify gaps in process, safety, and performance.
• Develop and roll out standard operating procedures (SOPs) that create consistency across all warehouse locations while accounting for site-specific needs.
• Coach and support site managers and supervisors at sister companies; lead on-site training and implementation of new processes and systems.
• Coordinate inventory transfers and shared resources between locations to balance supply and reduce product loss.
• Serve as on-site leadership during facility launches, system go-lives, peak seasons, audits, or operational disruptions at any location.

Inventory Control & Systems

• Oversee inventory control programs, including cycle counts, FIFO/FEFO rotation, lot tracking, and reconciliation, to maintain inventory accuracy across all sites.
• Partner with the Warehouse Systems Analyst and IT on WMS/ERP configuration, slotting, pick path optimization, and reporting.
• Use data and reporting to drive decisions on space utilization, labor productivity, and product flow.

Food Safety, Quality & Cold…