Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here, so you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and finances, building client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they prefer
• Ensure all client needs are met during service—whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• Associate benefits such as retirement savings, assistance programs, and discount programs

$11.00 - $27.00/hr.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail