Intake Service Coordinator

San Gabriel/Pomona Regional Center (SG/PRC) is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health District within Los Angeles County. Our services span the full lifespan from infants and toddlers, school-age children, and transition-age youth to adults and aging adults.

At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.

Under the general direction of the Early Start Manager, the Intake Service Coordinator collects information, records, and assessments pertinent to determining whether an applicant for services has a condition that demonstrates eligibility for early intervention, provisional eligibility or for Lanterman Act services when applying California Code of Regulations Title 17, United States Code of Federal Regulation 34, and the Lanterman Act.

When needed, if existing records are insufficient to make an eligibility decision, the Intake Service Coordinator, through coordination with the applicant for services or their legal representatives, will secure medical, occupational therapy, physical therapy, psychiatric, autism, neurology, psychological or behavior health treatment assessments to support the multidisciplinary review process to reach an eligibility decision.

• Assists applicants and families with the regional center eligibility and admissions process.
• Meets with applicants and their families, explains the eligibility criteria, explains services offered by the regional center and conducts a family interview.
• Participates in the multidisciplinary team process in making decisions related to adaptive behaviours and provisional eligibility.
• Supports the coordination and scheduling of developmental or psychological evaluations and medical consultations with contracted clinicians.
• Gathers information and reviews applications to determine if assessment is warranted with understanding of co-morbid conditions.
• Prepares and presents cases at eligibility team reviews held with contracted psychologists, physicians, and families.
• Obtains any previous evaluations/assessments for purposes of determining the applicant’s admission for services.
• Collaboratively works with clinical consultants and outside agencies to reach an informed decision about the applicant’s admission into regional center services.
• Works with an interdisciplinary team to provide generic resources and recommendations for eligible and ineligible applicants.
• Participates in interdisciplinary meetings with other clinical staff, as needed.
• Coordinates aspects of case management as applicants and their families move through the admissions process.
• Monitors individuals assigned through the admissions process.
• Complies in meeting mandated timelines
• Performs other related duties as assigned.

• A bachelor's degree in social work, psychology, human services or other related fields.
• Two years’ case management experience.
• Master's degree in a related field can be substituted for the required experience.
• Bilingual in Spanish is preferred.

• A valid driver's license, reliable transportation and minimum liability insurance coverage is required.

• Knowledge of developmental disabilities and available community resources.
• Knowledge of interview, counseling, crisis intervention, and behavior intervention techniques.
• Ability to independently plan, organize,…