Senior Manager of Data Governance & 3rd Party Data Sharing

Join the Clean Energy Revolution

Become a Senior Manager of Data Governance & 3rd Party Data Sharing at Southern California Edison (SCE) and help build a better tomorrow. In this role, you’ll join the Customer Service Compliance & Governance organization within SCE’s Customer Experience & Performance (CX&P) division and play a critical role in supporting 5.1 million service accounts across our 50,000 square-mile service area. Your primary responsibilities include leading data governance and quality management, overseeing access management and data stewardship, managing third-party data sharing, and coordinating with Enterprise Information Governance and Customer Service to establish an enterprise-wide data governance framework with standards, policies, requirements, accountability, and metrics.

This vital work ensures accurate, secure data that supports customer outage communications—helping power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

• Oversees the operational fulfillment of privacy compliance programs
• Creates and implements company-wide information governance standards, guidelines and processes that is executed in accordance with the enterprise information governance strategy
• Manages resources and budget levels to meet strategic objectives and operational needs of SCE and its business objectives
• Implements an enterprise data governance framework and operationalizes data stewardship and data custodianship
• Oversees the governance of structured and unstructured digital data assets and critical business records to ensure good quality, accessibility, protection and compliance
• Leads the implementation of third-party compliance risk monitoring program
• Leads and manages development of process inventory, repository and facilitation of process reviews to ensure on-going accuracy and relevancy
• Partners with internal groups and vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports and analyze data
• Manages the maintenance and implementation of enterprise-wide information security policies, standards, processes and technical procedures to ensure sound security practices and regulatory compliance
• Develops and executes programs to address information governance objectives including reviews related to critical company operations
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience supervising a team of direct reports and/or project management.
• Experience creating and implementing company-wide information governance standards, guidelines and processes.

• Bachelor’s degree or higher in Business or related Technical Discipline.
• Demonstrated experience with CS systems (e.g., SAP ISU, C4C, MDMS etc.)
• Demonstrated experience with Data Governance/Quality framework and tools
• Demonstrated experience in SOX controls, compliance, and audits.
• Demonstrated experience in continuous improvement best practices:
  Lean Six Sigma, Kaizen, Rapid Results, cause evaluation & analysis etc.
• Demonstrated experience with Robotics and Process Automations methods, tools, and resources.
• Demonstrated experience in teambuilding—including building leadership at all levels to ensure a safe, engaged, and high-performing workforce.
• Experience influencing change in culture.
• Success managing in a cross functional, matrixed organization driving collaboration and alignment.
• Strong interpersonal skills with proven record of effective collaboration and cross-functional alignment.
• Demonstrated experience in training delivery and training content to provide guidance.
• Knowledge/experience in technology automation to be able to advise on implementation of client applications and tools.
• Proficiency in…