Associate Implementation Consultant, CoStar Real Estate Manager

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.

We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar Real Estate Manager is the leading platform for lease accounting, lease administration and the management of portfolios, transactions, projects and construction. Clients use CoStar Real Estate Manager to make smarter decisions and to enable their team to work together more effectively. Learn more about CoStar Real Estate Manager.

Iselin, NJ | In-office, Monday-Friday

The Associate Implementation Consultant will work within the Consulting division and will assist implementation of the CoStar Visual Lease suite of products. Primary responsibilities will include defining and documenting client requirements, system set up, client training, user acceptance testing, and go live support. Candidates will be expected to work independently and manage multiple critical tasks simultaneously to meet project delivery dates.

The ideal candidate will be technically proficient, have experience working directly with customers and training for user experience, and have a desire to work in a young and growing organization.

• Responsible for setup and of client’s purchased or outsourced technology and business process solutions.
• Work directly with client to manage initial access and map out user needs.
• Train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
• Provides feedback based on client experiences to product and professional services teams for product and process improvements.
• Work on multiple implementation and consulting projects simultaneously.
• Serve in a consultative role with client to advise on best practices where appropriate.
• Responsible for system testing and assisting in the client’s user acceptance testing.
• Supports requirements gathering and documentation of requirements.

• Bachelor’s degree required from an accredited, not-for-profit University or College.
• 1+ years of related work experience.
• Proven pro-active team player and self-starter with the ability to drive decisions and consensus, and to resolve issues.
• Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team.
• Ability to work on multiple projects and deliverables simultaneously.
• Excellent presentation skills and polished/professional demeanor.
• Expertise with MS Office.
• Experience with MS SQL Server.
• A track record of commitment to prior employers.

• Experien…