Account Executive - Services

The application window is expected to close on: 10/30/2026

While this role is based remotely, the ideal candidate will be located in the Detroit Metro, Dallas/Fort Worth, or New York Metro area.

Meet the Team As an Account Executive - Services Sales, you will be hunting and closing deals that encompass all the premium services Cisco has to offer at Cisco’s top Enterprise customers.

This position centers around services account management and requires relationships with a diverse group of internal and external constituents to see opportunities and ensure deals are completed accurately and in a timely manner. You will work with skilled account management and other specialist sales teams, as well as delivery teams responsible for the successful customer outcomes.

Your Impact Customer Engagement:
Regularly meet in person with customers and partners, building relationships from individual contributors to C-suite executives.

Sales Planning:
Plan and prioritize sales activities and customer interactions to achieve business objectives.

Quota Achievement:
Execute sales strategies to exceed quota targets.

Cross-functional Coordination:
Lead and coordinate with Cisco's internal teams to deliver comprehensive service sales solutions.

Solution Selling:
Sell solutions from Cisco’s portfolio of current and new service offerings.

Sales Inquiries:
Respond promptly to sales inquiries using appropriate methods.

Presentations:
Attend and present at customer meetings, briefings, and internal stakeholder meetings.

Professional Conduct:
Represent Cisco with professionalism, understanding that your brand is Cisco’s brand.

Procurement Navigation:
Understand and navigate customers' and partners' procurement processes effectively.

Negotiation:
Negotiate, manage, and defend service pricing and margins per agreed terms.

Opportunity

Qualification:

Qualify opportunities to optimize Cisco resources.

Process Adherence:
Follow standardized sales processes like MEDDPICC and Responsibility Matrices.

Resource Utilization:
Use extended services team resources throughout the sales cycle, including Service Delivery Architects and Customer Success teams.

Time Management:
Manage personal productivity in response to fluctuating work schedules.

Account Planning:
Collaborate across Cisco to create and manage account plans using data on renewals, new products, upgrades, and end-of-support situations.

Relationship Management:
Maintain and develop relationships with customers through ethical sales methods to optimize service quality, business growth, and satisfaction.

Internal and External Communication:
Liaise and negotiate internally and externally to develop profitable business and sustainable relationships.

Forecast Management:
Maintain forecast excellence with regular submissions and adhere to commitments.

Deal Development:
Develop transformational, service-led deals aligned with customer business objectives.

Consultative Selling:
Take a consultative approach to solution selling, addressing unique business problems and strategic objectives.

Deep Relationships:
Cultivate deep customer relationships.

Cultural Adaptation:
Tailor language and communication style to customer and team cultures.

Long-term Strategy:
Plan and execute long-term sales strategies.

Service/Architecture Relationship:
Articulate the relationship between services and architecture.

Sense of Urgency:
Demonstrate urgency in all sales activities.

Stakeholder Management:
Operate effectively within a matrix organization for stakeholder approvals.

Contract

Experience:

Utilize contract experience to build commercial agreements with appropriate responsibilities and assumptions.

Minimum Qualifications BA degree - MBA or graduate degree preferred5+ years of industry experience.

Proven sales track…