Account Manager

Position: Account Manager (Permanent)
Partnership Recruiting are looking for a motivated and dynamic Account Manager to join the existing sales team at our client’s South Ayrshire manufacturing facility. This is a fantastic opportunity to contribute to the company's continued growth and investment, playing a key role in developing existing customer relationships and driving new business.

Key Responsibilities

Account Management:
Take ownership of a portfolio of existing customers, focusing on maintaining relationships and driving repeat business through proactive sales calls.

Sales

Collaboration:

Work closely with the wider sales team to meet and exceed sales targets, contributing to the overall success of the department.

CRM Management:
Accurately record and update all relevant market and customer information within the CRM system to track progress and support decision-making.

Production Coordination:
Work in tandem with the production department to ensure customer orders are processed efficiently and deadlines are met.

Customer Support:
Address and resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.

About You

* Experience:

A minimum of 2 years’ experience in an internal sales or account management role, with a proven track record of achieving sales targets.

* Drive:
Highly motivated with a strong desire to upsell and develop new business opportunities.

* Resilience:
Ability to thrive in a fast-paced, target-driven environment and work well under pressure.

* Communication:
Exceptional communication skills, both verbal and written, with the ability to build rapport and engage customers effectively.

* Technical

Skills:

Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge of ERP systems for order processing is an advantage, but not essential