School Receptionist – Inclusive Primary School

An inclusive, welcoming primary school in Isleworth is seeking to appoint a warm, organized, and proactive Receptionist to join its dedicated administrative team for an immediate ASAP start.

This is an excellent opportunity to serve as the main point of contact for a vibrant primary setting known for its diverse community, supportive leadership, and caring staff culture.

This well-respected primary school has an outstanding reputation for high standards, inclusive values, and a strong commitment to pupil wellbeing. The successful candidate will play a pivotal role in delivering excellent customer service at the front desk and ensuring smooth daily administrative operations.

As the friendly face of the school, you will manage reception inquiries, welcome parents, visitors, and contractors, handle phone calls, and assist with essential office tasks. This is a fast-paced, highly rewarding role suited to an approachable, organized, and dependable individual.

• Staff the main school reception desk, delivering a warm, professional, and helpful welcome to all visitors, parents, and pupils

• Manage visitor sign-in procedures, issue visitor badges, and enforce strict school safeguarding protocols

• Handle incoming calls, answer general inquiries, and route messages to appropriate staff members in a timely manner

• Update pupil attendance, logging late arrivals and parent notifications using school database systems

• Process incoming and outgoing mail, manage general email inboxes, and assist with school mailings

• Assist senior leadership and administrative colleagues with filing, printing, and general office duties

• Provide a calm, reassuring presence for pupils visiting the school office or medical room

• Support the smooth day-to-day running of the busy school reception area

This successful primary school in Isleworth is celebrated for its inclusive ethos, diverse culture, and strong focus on community integration. Staff benefit from supportive leadership, well-equipped administrative facilities, and a collaborative team environment where everyone’s contribution is valued.

The school office functions as the heart of the site, ensuring a secure, efficient, and welcoming environment for every child, parent, and visitor who walks through the doors.

• Inclusive and supportive primary school environment

• Competitive salary paid to scale on support staff scales

• Opportunities for professional development and administrative training

• Term-time working pattern

• Convenient Isleworth location with excellent public transport and road links across West London

The ideal candidate will have:

• Previous experience in a school office, reception, or busy customer-facing administrative environment

• Familiarity with school management software (e.g., SIMS, Arbor) and standard Microsoft Office packages

• Excellent interpersonal, face-to-face, and phone communication skills

• Knowledge of basic school safeguarding procedures and visitor management

• Strong organizational skills and the ability to handle multiple tasks calmly and efficiently

• A friendly, patient, and professional approach