Front Desk Receptionist

Pelage Medi Spa, a trusted name in Issaquah for over 26 years
, is seeking a seasoned and professional Front Desk Receptionist with strong customer service experience. As the first and last point of contact for our clients, this role is critical in ensuring a welcoming, seamless, and exceptional experience.

• We need someone who is naturally warm, professional, and client-focused. The ideal candidate:
• Has a positive attitude and enjoys making people feel welcome.
• Can anticipate client needs and provide outstanding service.
• Thrives in a fast-paced environment while keeping a cool head.
• Is highly organized, detail-oriented, and tech-savvy.

• Greet and check in/out clients with professionalism and warmth.
• Answer multi-line phones, schedule appointments, and manage a busy calendar.
• Maintain and update client records/charts.
• Handle administrative tasks to ensure smooth daily operations.
• Maintain a clean, professional, and inviting front desk and workspace.
• Promote spa services and retail products.

Full-Time Position – Flexible hours, but ideally:

• Weekdays, Evenings and Saturdays

• -Prior front desk/reception experience in a spa, salon, or hospitality setting.
• -Proficiency with POS systems and appointment scheduling software.
• -Strong customer service skills and a client-first approach.
• -Tech-savvy – must be comfortable with Microsoft Office and basic internet use.
• -Excellent verbal and written communication skills.
• -Ability to multi-task, stay organized, and problem-solve in a fast-paced environment.
• -Professional appearance and demeanor
  .
• -Comfortable standing for extended periods.
• -Reliable transportation.

Experience with
retail marketing & display
.
Sales or commission-based retail experience.