Technical Project Manager

Technical Project Manager

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Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human‑centered solutions for a better world.

Project Manager II – Technical Project Manager. UST is looking for an Technical Project Manager to provide management support with one of the leading retail organizations in the US.

UST seeks a Technical Project Manager (TPM) to provide management support for a leading retail organization.

• Manage all aspects of supplier relationships and hold suppliers accountable to established SLAs and client standards.
• Lead a team that balances a strategic approach to client e‑business needs with IT initiatives through prioritization and resource allocation.
• Work closely with peers to ensure cross‑functional teams adhere to best‑practice methods, techniques, tools, and standards for successful execution of client methodologies.
• Account for all aspects of release planning and outcomes with Agile product and project teams.
• Assist portfolio release managers and lead portfolio‑level release planning sessions as necessary.
• Maintain and communicate release calendar updates and work‑back schedules.
• Establish, maintain, and adhere to release templates across the department, including cascade of portfolio and value‑stream release and milestone schedules, change forms, deployment plans, issue trackers, approvals, and retrospectives.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Computer Science, Business, or related degree and/or professional certification(s) or equivalent experience.
• 5+ years technical management experience or technical leadership equivalent.
• Experience with large‑scale, complex, multi‑platform, multi‑partner, high‑transactional systems.
• Strong interpersonal skills; able to work with people at all management levels.
• Strong communication skills, both oral and written.
• Background working in Azure cloud projects.
• Agile, SAFe certifications.
• Strong time‑management skills and the ability to be self‑directed.
• Ability to evaluate, troubleshoot, and follow‑up on customer issues, as well as replicate and document for further escalation.
• Ability to effectively prioritize and execute multiple tasks in a high‑pressure environment, including during disaster recovery/crisis situations.
• Ability to keep up to date with trends in Cloud service delivery and update department practices to remain competitive.
• Agile and Dev Ops process and mindset.

Washington: $102,000 – $153,000.

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part‑time employees receive 6 days of paid sick leave each year (pro‑rated for new hires) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated for new hires) and are eligible to participate in the company’s 401(k) program with employer matching. They and their…