Data & Analytics Principal

How to Apply
Submit a cover letter with two professional references and a resume to:

Mail:
Bonnie DeCaro-Monahan, Development Director
Issaquah Food & Clothing Bank
179 1st AvenueSE
Issaquah, WA 98027

Please do not call, thank you!

Job Description

• Full-time (40 hours/week)
• Hybrid position, should live in the Bellevue-Issaquah vicinity of Washington State
• Reports to Development Director
• $90,000 - $100,000 annually (exempt)
• Health, vision, and dental insurance plans (85% covered by IFCB)
• Simple IRA plan with employer matching
• Paid vacation & sick leave
• 12 paid holidays

Who We Are
In 2021, we celebrated our 50th anniversary, focusing on the community compassion which makes us the vital resource we’ve become for thousands of families. The staff, volunteers, donors, and community partners of the Issaquah Food & Clothing Bank help our East King County neighbors stay healthy, employed, and housed by providing free food, hygiene and household items, case management and resource referral services.

We believe that food is a right, not a privilege, and dignity is at the heart of everything we do. Our goal is to provide a gracious space where people feel welcome, safe, and cared for. If you are passionate about this mission and those who find themselves in need of these resources, please consider joining our team of compassionate and driven professionals.

We welcome your positive energy and endless potential. As we prepare for a period of significant growth including an upcoming capital campaign and expanded case management services, reliable and integrated data across donors, clients, volunteers, and programs is essential for fundraising, reporting, and storytelling.

Who You Are
You’re a nonprofit data leader who thrives at solving messy data problems and building systems that people can actually use. You’re equally comfortable cleaning donor records in Raiser's Edge, pulling service data from Compass (our current operations application), or planning for a new case management platform. You see data not as numbers, but as the bridge between people, programs, and resources.

Context
We recently implemented the Raiser’s Edge NXT application and are still working through verifying accuracy of the data, optimizing configuration of the system, and establishing reporting and analytical capabilities that were a large part of the reason for selecting this application.

CRM & Database Ownership

Serve as the primary administrator for Raiser’s Edge NXT (donors/volunteers/key stakeholders) and Compass (client services).

Ensure integrity, stability, and security across all databases.

Coordinate with IT/operations for system integrations and support.

Data Integrity & SOPs

Develop and enforce clear SOPs for donor gift entry, client service data, volunteer data, and all stakeholder records.

Resolve exception batches, clean up duplicate records, and remediate errors from prior migrations/vendor work.

Establish ongoing data health checks to prevent issues from recurring.

Align data entry and reporting processes to ensure accurate and reliable outputs.

Strategic Reporting & Analysis

Provide accurate donor segmentation, donor and key stakeholder lists, lapsed donor lists, and campaign tracking to fuel fundraising.

Deliver monthly operational dashboards on service data to leadership and the board.

Partner with staff to translate service, case management, and campaign data into compelling reports for grants, funders, and campaigns.

Capacity Building

Train staff across departments to enter and use data consistently.

Create clear documentation and workflows that reduce reliance on any single staff member.

Research and implement new efficiencies in processes and procedures for data entry, report generation, etc.

Implement full use of database capabilities to maximize user experience and outcomes.

Future Growth

Lead the integration of volunteer data into Raiser's Edge.

Research and guide implementation of a case management system that aligns well with other systems and meets funder data requirements.

Help build an organizational “single source of truth” that unites donor, volunteer, key stakeholder, client, and program data.

Data Capture & Entry

Maintain…