Groups, Meetings & Events Sales Coordinator - Hilton Bomonti

Groups, Meetings & Events Sales Coordinator

Job number:

Hilton Istanbul Bomonti Hotel & Conference Center
Silahsor Caddesi No 42
Bomontı, Sisli
Istanbul 34380

A Groups, Meetings and Events Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

• Establish effective liaison and communication process with the key operating departments within the hotel to ensure delivery of customer/client requirements.
• Support the GM&E sales team with contracting, proposals, reporting, and sales systems.
• Organize and manage the GM&E administration on a daily basis, maintaining a productive and effective support service to the GM&E office.
• Provide accurate and up-to-date information and alternatives, responding to requests in a timely manner.
• Become the point of contact to the GM&E team on the internal and external levels.
• Update calendar accordingly with event information.
• Develop and maintain working knowledge of Hilton’s products and services.
• Follow up on the GM&E Sales team’s activities and ensure they are processed.
• Follow up the signature process of group contracts.
• Respond to inquiries during GM&E Sales team absence in an effective and timely manner and report back to the team.
• Answer operational team’s questions and inquiries regarding any confirmed or tentative business.
• Check and coordinate ISG documents for any outsource build-up companies with the security department.
• Publish BEOs on a daily basis.
• Publish weekly event information on a daily basis.
• Determine office supply needs and create purchase orders.
• Assist with other administrative responsibilities when required and directed.

• University graduate (preferably in Tourism, Hospitality, Business Administration, or related fields)
• Experience in office management and coordination in a similar position
• Strong communication and organizational skills
• Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook)
• Team player with a solution-oriented approach
• Detail-oriented and responsible
• English communication skills (both written and verbal)
• Time management and prioritization skills
• Committed to confidentiality and professionalism
• Knowledge of the hotel property management systems

• Career and development opportunities in Hilton Hotels Worldwide
• Competitive Salary & Wages
• Private Health Insurance
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
• Complimentary Dry Cleaning for Business Attire
• Monthly Transportation Fee
• Complimentary Shuttle Bus
• 50% discount on personal food & beverage consumption in the sister hotels.
• Extended nursing hours of 1.5 hours until the baby reaches 18 months (for newly born mothers)
• 14 days paid paternity leave
• Opportunity to make a positive impact on environment and community with Travel with Purpose program

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all.