Club Receptionist - Soho House

We are looking for a Club Receptionist with the following qualifications:

• Complete understanding and ability to provide the service delivery expected by Soho House members and guests.
• Ability to work well under pressure coordinating many requests at any given time.
• Approachable and reliable.
• Flexible as the job changes.
• Ability to work flexible hours, including weekends and holidays if necessary.
• Spoken and written fluency in English and Turkish.

Responsibility for the care of club private members throughout their visit.

• Use own initiative and personally take any action appropriate to deliver a first‑class service.
• Responsible for private member’s check‑in control, concierge duties and check‑out.
• Meet, greet and bid farewell to all private members – with a smile and making eye contact.
• Escort private member guests to related places whenever possible.
• Fully understand and operate the telephone systems.
• Fully understand and operate the club private membership system.
• Accountable for the Club Reception cash handling issues.
• Have a basic knowledge of the surrounding area to assist guests with their queries.