IT Manager - Bomonti Hotel & Conference Center

Overview

Job Title: IT Manager
Work Location: Hilton Istanbul Bomonti Hotel & Conference Center
Reporting To: Director of Finance

IT Manager responsible for information technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Maintains inventory of all hardware products and software licenses, and reviews maintenance agreements. Supervises, supports and trains staff of Technology Services Specialists.

• Coordinates design and implementation to ensure alignment with area/cluster objectives and corporate strategic IT direction.
• Identifies and implements solutions to user challenges.
• Performs duties as Hilton Technology Network Administrator in compliance with HHC Standards.
• Coordinates upgrades and maintains the directory structure on network servers.
• Monitors, diagnoses and adjusts performance on LAN and network servers.
• Manages shared technology resources.
• Ensures standard LAN backup and archiving procedures on network servers.
• Ensures periodic preventative maintenance on machines to ensure their reliability and availability.
• Site-specific essential functions and supportive functions.

• Works closely with property management to ensure smooth running of the network and assist in helping to maintain the site systems.
• Manages/directs hardware, software, and network setup and installation, ensuring compliance with HTN standards and certification process, including acceptance testing and providing direction to outside installation resources.
• Manages a staff of Technology Services Specialists to provide on-site users and guests support related to software applications, hardware and network connectivity.
• Manages and maintains payroll in accordance with budgetary guidelines.
• Hires and trains staff.

• In addition to the performance of essential functions, may perform a combination of supportive functions, with the percentage of time determined by management based on company requirements.
• Assist with other areas of Technology Services as required.
• Assist Delivery Support System Support or Chief Information Office in projects as required.
• Support other departments as needed.
• Support hotel guests as needed.

• Previous IT management experience, preferably in the hotel, leisure, and/or service sector
• Proficient in English and Turkish
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology
• General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
• Ability to plan ahead and develop contingency plans, where necessary
• Ability to work in a team
• Excellent attention to detail
• Positive attitude
• IT proficient
• Willingness to develop team members and self

• Career and development opportunities in Hilton Hotels Worldwide
• Competitive Salary & Wages
• Private Health Insurance
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
• Indoor Parking Privileges
• Complimentary Dry Cleaning for Business Attire
• Monthly Transportation Fee
• Complimentary Shuttle Bus
• 50% discount on personal food & beverage consumption in the sister hotels
• Extended nursing hours of 1.5 hours until the baby reaches 18 months (for newly born mothers)
• 14 days paid paternity leave
• Opportunity to make a positive impact on environment and community with Travel with Purpose program