Contracts Manager, Commercial Services

Location: Via Milano

The position of Contracts Manager (Southern and Central Europe) will provide advice, support and direction to the Southern and Central European sales organisations in two key areas:

Commercial Contract Management
Strategic Pricing Support

You will be required to champion best practice ensuring procedures are of a high standard, as well as developing and maintaining positive relationships with internal and external contacts.
Dedication to performance against KPI’s is critical for success in this role.
Key responsibilities

End to end Contract Management:

Coordinate with multiple stakeholders to ensure mitigation of risk whilst maximizing opportunities, in compliance with internal escalation guidelines;
Negotiate with clients on a range of commercial contracts, including services agreements, NDAs, Data Processing Agreements, Master Services Agreements;
Take ownership of complex non-standard agreements or client agreements;
Contractual support for tender responses, working closely with the Bid Management team to deliver competitive and compliant bids;
Management of regional templates, localise and translate standard contract templates where applicable, and maintain these templates;
Ensure the use of Contract Lifecycle Management (CLM) tool, including acting as local escalation point for CLM sales support;
Provide support and advice in the acquisition of new business and renewals by reviewing product mix opportunities, pricing and gross margin assumptions, utilisation rates and client-specific requirements and then, in partnership with various functions, deliver standard or develop non-standard offers to meet client’s needs, whilst conforming to group guidelines;
Support the Sales community in acquiring approved pricing as per product matrix, including the capture of deviation;
Support complex pricing models for tender responses.

About you
Required Skills and Knowledge

Capable of drafting contract terms and conditions in English and Italian
Attention to detail, reviewing contracts for conformity to policies and identifying and assessing risks.
Strong working knowledge of Italian regulatory landscape, including compliance requirements, industry standards, and relevant legal frameworks.
Previous experience using Contract Lifecycle Management tools is desirable.
Delivering results & meeting customer expectations
Adapting & responding to change

Required Work Experience

Solid experience independently drafting and negotiating a variety of commercial contracts;

Experience with data privacy;
Pricing, sales, or finance experience is preferred but not a requirement (openness to learn is critical);
Demonstrable commercial experience working directly with sales teams and business managers.

Required Languages

Fluent verbal and written Italian and English

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