Visual Information Specialist

Location: Lentini

Summary
The purpose of this position is to design and produce various forms of marketing material to promote Fleet and Family Readiness (FFR) facilities, programs and events.

Duties

Monitors and maintains workload schedule and assures deadlines are being met.

Evaluates production time to assure an efficient and cost‑effective operation.

Fulfills all responsibilities of a graphic artist, including, but not limited to:
Designs and produces finished graphic material and projects used to promote all aspects of FFR operations, activities, events, and facilities from verbal and written communications. Projects include magazines, brochures, posters, fliers, menus, logos, letterhead, tickets, table tents, forms, business cards, video production, photo editing, electronic marquee notices, social media visuals, and editing/updating the FFR web page, et al. Photography and videography may be required at activities and events.

Majority of work is computer‑generated.

Communicates regularly with FFR customers and Marketing staff to ensure draft work receives approval of the requestor, deadlines are met, and organization goals are accomplished. A basic understanding of the FFR mission and the purpose of various FFR activities are necessary, which may require occasional visits to customer locations and attendance at events.

Communicates regularly with FFR customers and marketing staff to coordinate efforts and maintain progress on projects.

Communicates with supervisor to discuss project scope and direction.

Keeps supervisor informed of project status, workload condition and departmental concerns.

Responds to customer comments and complaints in an effective manner. Complaints not resolved by incumbent will be referred to immediate supervisor.

Exercises tact, diplomacy and courtesy when serving and assisting customers.

Maintains computer files in accordance with department standards for all completed work, including photographs, to assist with development of designs for recurring activities and to display various options the customer can use to describe his/her preferences.

Maintains production and office equipment and supplies as directed.

Suggests repairs as well as supply purchases as needed and warranted.

Assists with marketing plans for special events, scheduled activities, and campaigns to increase patronage and/or revenue.

Works with outside vendors on large projects, and other work not completed in‑house. Technical requirements, deadlines and materials must be communicated and sometimes negotiated.

Performs tasks for special events as needed, which may include designing and painting signs, framing and coordinating visual material, backdrop creation, collateral support, and a wide assortment of other tasks.

Drives to facilities and events using a government vehicle in support of Marketing department efforts and clients' programs.

Performs other duties as assigned.

Requirements
Conditions of employment

Work requires visual and manual dexterity, color determination, driving a motor vehicle, lifting and moving of supplies and/or materials up to 40 lbs.

On occasion, may be required to work at outside events on nights, weekends and holidays.

Must satisfactorily complete a background investigation.

Must pass a pre‑employment physical examination.

Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).

Candidates must be in possession of No‑Fee Passport (containing VISA and Statement), Sponsor's Permanent Change of Station (PCS) Orders, including page 2 if necessary, or Command‑Sponsorship authorization, and Sojourner's Permit/Application Letter.

Qualifications
Three (3) years of general experience, one year of which was equivalent to at least GS‑4/NF‑2

OR

a 4‑year course of study leading to a bachelor's degree with major study in graphic design, fine arts, commercial arts or a related field.

General Experience is experience that demonstrated the skills and creativity needed to use the tools or equipment associated with the work. To be qualifying, the work must have involved visual communication of…