Bookings & Operations Assistant; Stage

Position: Bookings & Operations Assistant (Stage)
Location: Maserà di Padova

Bookings & Client Operations Intern (6-Month Stage)

Fully Remote
Travel by Luxe –
€900 gross per month
⏰ Immediate start | 8:00–17:00 | 5 days per week (shift-based)

Travel by Luxe is a boutique travel company designing high-end, tailor-made journeys for private clients. We specialise in seamless, detail-driven travel experiences with exceptional client care.

We are looking for a  Bookings & Client Operations Intern  to join our team for a 6-month stage.
This role is ideal for someone genuinely motivated to build a career in the travel industry and gain hands-on operational experience in a boutique, high-end environment.

What You’ll Do:

Manage client journeys from booking confirmation to post-trip follow-up
Act as the operational point of contact before and during travel
Book and reconfirm hotels, transfers, guides, and experiences
Communicate frequently with clients and suppliers (phone & email)
Monitor trips in real time and handle adjustments
Perform detailed itinerary checks
Maintain accurate internal systems

Systems We Use:

Google Workspace | Zendesk | Airtable | Itinerary development software | Supplier booking platforms
You must be comfortable with technology and able to learn new systems quickly.

Mandatory Requirements:

Tourism studies completed
C1 English
C1/C2 Italian
Excellent phone manner (frequent client & supplier calls)
Immediate availability
Strong interest in growing professionally within the travel industry

We are looking for someone organised, detail-oriented, professional, and comfortable working independently in a remote environment.

If you are truly interested in developing your career in travel and are ready to take responsibility from day one, please send your CV and a short cover letter explaining why this role specifically interests you.

Applications without a tailored cover letter will not be considered.