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Customer Experience & Quality Manager

Job in 47023, Diegaro, Emilia-Romagna, Italy
Listing for: Technogym
Full Time position
Listed on 2026-06-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 EUR Yearly EUR 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Diegaro

Technogym is looking for a passionate Customer Care Manager who will be the ‘voice of the customer’ throughout their journey. The role involves collecting feedback, monitoring customer satisfaction, and activating improvement actions to enhance the customer experience.

The ideal candidate should have a minimum of 5 years of experience in customer satisfaction management, strong project management skills, and a proficiency in data analysis. Join us at Technogym to help improve customer relations.
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