Customer Care Intern

Location: Turbigo

Believe is a global artist development company that empowers artists, labels and publishers worldwide with audience development, publishing, marketing and distribution services.

Job Description

Ensure a good quality of answers to our Label & Artists regarding subjects such as content delivery or modifications, payments and reporting.

Training and onboarding for Artists and Labels on our tools.

Provide efficient solutions and answers with minimal delay.

Qualifications

Good communication skills with care, respect and empathy.

Problem‑solving mindset.

Attention to detail.

Passionate about technology.

Team player with a positive attitude.

Excellent written and verbal communication skills.

Fluent in Italian and English.

Benefits

Tailor‑made training and coaching program.

Remote working policy.

Well‑being program.

Access to Eutelmed, a digital mental health and well‑being platform.

Contractor role.

Ambassador program: employee volunteering initiative dedicated to diversity, equity, inclusion, wellbeing and the planet.

Shaping Together: group‑wide event focused on volunteerism and community impact.

We welcome applicants from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

We are committed to having a workforce that represents the community we serve and welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

#J-18808-Ljbffr