IT Support Engineer, OpsTech Solution

Location: Jesi

Experteer Overview As an IT Support Engineer at Ops Tech Solutions, you enable reliable IT infrastructure across Amazon’s global sites. You work on-site and travel to other facilities to troubleshoot, deploy, and improve IT services, ensuring operations run at full speed. You will help design and launch infrastructure for new buildings and lead process improvements across sites. You mentor colleagues and collaborate with cross‑functional teams to shape resilient, scalable IT solutions.

This role offers hands‑on problem solving in a fast‑paced, world‑scale environment with a clear impact on warehouse operations.

Retribuzione / Benefits Support end‑user equipment and building IT infrastructure

Assist with network projects, including IT set‑up for new buildings

Suggest process improvements to optimize IT usage at operational sites

Train and mentor IT technicians

On‑site and occasional international travel to support multiple sites

Collaborate with remote and on‑site colleagues to ensure platforms run smoothly and contribute to infrastructure projects

Contribute to infrastructure design for new site launches

ResponsabilitàBachelor’s degree in computer science, engineering, mathematics or equivalent

Experience troubleshooting in a multi‑user high availability environment

Experience in PC repair, troubleshooting, deployment and liquidation

Experience in IT client, server, and network service delivery

Experience with networking technology (TCP/IP, DNS, DHCP)
Experience supporting Windows, Mac and/or Linux in a corporate setting

Experience with Windows Server technologies

Requisiti fondamentali
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