Senior Manager, International IT

Location: Cusano

Experteer Overview   In this role you lead international IT, acting as the primary liaison for tech solutions that power Evolus’ global operations. You blend strategic leadership with hands‑on delivery, guiding cross‑functional teams and external partners to build secure, scalable systems. You’ll drive governance, ITSM excellence, and alignment with the international strategy to enhance efficiency and customer experience. This is a collaborative, impact‑oriented leadership role at a fast‑growing company.

Key Responsibilities    Lead international IT strategy and operations for global business
Manage technology across Salesforce, ERP, and e-commerce platforms; translate business priorities into actionable tech outcomes
Partner with business teams to triage needs and connect with technical/functional expertise
Foster trust and alignment via stakeholder management and cross‑functional collaboration
Ensure integration of international systems with enterprise standards and security controls
Collaborate with Cybersecurity to maintain security frameworks and regulatory compliance (GDPR, SOX)
Engage and manage external vendors to design and support scalable solutions
Provide responsive end‑user IT support to maintain business continuity and positive user experience
Qualifications    7+ years in IT operations and support
At least 3 years in management with performance optimization and team development
Comprehensive IT infrastructure expertise (Entra , Microsoft 365, servers, networks, cloud)
Fluency in English; strong written and verbal communication
ITIL proficiency with hands‑on Jira Service Management or similar
Strong governance/compliance background (GDPR, SOX)
Collaborative leadership and cross‑functional partnership
Analytical troubleshooting and problem‑solving abilities
Project management experience in fast‑paced environments
Benefits    Equity and long‑term incentives (RSUs)
Discretionary bonuses
Mental health and wellbeing resources
Hybrid onsite work in Milan (Tue–Thu)
Holiday soft closure between Christmas and New Year
Travel opportunities as needed

#J-18808-Ljbffr