Cys - Cyber Security Service Manager - Gcsc

Location: Poggio Rusco

La posizione è aperta all’interno del team di Leonardo.
*
* Job Description:

**** Leonardo
* * is an international industrial group, one of the leading global players in Aerospace, Defense and Security, creating multidomain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a solid industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures and equity investments.

A protagonist in the main strategic programs globally, it is a technological and industrial partner for Governments, Defense Administrations, Institutions and companies.

Within the Cyber & Security Solutions Business Area, we are looking for a
** Cyber Security Service Manager
** for our
** Rome Laurentina
** office. The selected candidate will be responsible for:
* Supervising that the provision of managed (MSS) and non-managed services occurs effectively and efficiently, implementing all necessary actions to ensure compliance with contractual commitments (SLA) and dedicating daily efforts to Continual Service Improvement;
* Representing the main interface with the Customer as well as the liaison and coordination point for the activities of Leonardo's technical verticals dedicated to service delivery;
* Organizing and conducting periodic SERVICE REVIEWS with Customers, in which they will present the performance of the services provided, manage any critical issues and propose solutions, the adoption of new technologies and/or process improvements;
* Coordinating any escalations in the event of serious incidents/changes that may impact service delivery;
* Assuming the role of Service On-boarding Manager during the on-boarding phase for the governance of activities and the collection of necessary information to define the necessary steps and key elements for the activation of security services provided for in the contract;
* Drafting and constantly updating relevant deliverables.
*
* Education:

** Degree in technical disciplines (STEM) or equivalent culture.
** Seniority**:

Senior. 5-10 years of work experience in Cyber Security and/or Security Service Manager and/or Management role are required.

Brief experience in technical working groups in the field of Cyber Security service delivery is a plus.
** Technical and IT knowledge and skills:
*** Ability to conduct projects in Cyber Security, in multidisciplinary and multi-service contexts;
* Ability to draft relevant documentation, to support the operational verticals dedicated to Cyber service delivery;
* Responsibility and management skills for heterogeneous functional work groups, both local and remote;
* Knowledge of services provided by a SOC and a Digital Center (RTSM, SDM, SSM, Red Teaming, Threat Intelligence, etc.);
* Knowledge of the start-up phases of managed services, provided by a SOC;
* Knowledge of the technical parameters that characterize each service provided by a SOC;
* Knowledge of the main attack vectors in the current landscape;
* Knowledge of the phases of an APT type attack;
* Knowledge of NIST frameworks and their mapping with services provided by a SOC/Digital Center;
* Knowledge of ITIL Framework content;
* Knowledge of main Cyber Security technologies (WAF, PROXY, ANTISPAM, FIREWALL, IDS/IPS, SIEM, EDR/MDR);
** Language skills:
** English language knowledge B1 level or higher.
** Behavioral competencies:
*** Analytical skills;
* Problem solving;
* Team working;
* Proactivity;
** Other:
** Possession of the following certifications would be a plus:
* ITIL v4;
* CISM;
* CISSP;
* ECIH;
* CEH;

Availability for short/medium-term business trips.
** Seniority:
** Senior
* * Primary

Location:

** IT
- Roma
- Via Laurentina
** Contract Type:
** Permanent
* * Hybrid Working:
** Hybrid