GSD Technology Manager - Implementation Team; Bangkok

Position: [GSD] People Technology Manager - Implementation Team (Bangkok based)
Location: Sant'Ambrogio di Torino

About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same a and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to Know our Team:
The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling.
Within GSD, the   People Technology (HR Tech) team   manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience.
The Opportunity
Agoda is looking for a   People Technology Manager (Implementation Team) to lead our   Workday Functional Team  and play a pivotal role in transforming how technology supports our global People operations.
Working across platforms such as   Workday, Zendesk, and Greenhouse   , you will lead the implementation of new Workday modules, revamp existing capabilities, and drive continuous improvements across Agoda’s HR technology ecosystem.
You will be a key driver of Agoda’s   HR Tech Transformation journey   , helping implement solutions such as   Workday Journeys  and contributing to the organization’s   Workday      AI agent roadmap   . You will also evaluate current module design, identify enhancement opportunities, and present strategic recommendations to senior leaders within the People team.
In addition, this role offers the opportunity to work closely with Agoda’s Technology teams to explore and build hybrid solutions for emerging HR Tech use cases.
In This Role, You’ll Get To
Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey, in partnership with the People Tech PMO Manager.
Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices in partnership with the People Tech Operational Excellence Manager.
Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda.
Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building.
Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership
Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities.

What You’ll Need To Succeed
Minimum 5 years of experience leading cross-functional teams, preferably in a Workday environment
Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, Service Now, and Greenhouse, including end-to-end implementation delivery
Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment
Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning
Solid understanding of the hire-to-retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap
Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases,…