Senior Network Engineer

Location: Turbigo

Engagement  Long-term, Embedded Role
The Opportunity  We are seeking a senior  Cisco High Touch Engineer (Red Badge)  to support mission-critical networks within the  Italian Public Sector , working closely with central government bodies, ministries, and public institutions.
This is a high-impact, trusted-advisor role embedded directly within the customer environment, operating at the highest tier of Cisco engineering excellence. You will work alongside Cisco Sales, CX, and Engineering teams while becoming a core extension of the customer’s IT organization.
Your Role   Act as the  primary technical authority  for complex, business-critical network environments
Provide proactive and reactive high-touch engineering support
Lead SEV-1 / SEV-2 incidents and resolve chronic, large-scale network issues
Influence network architecture, upgrades, and long-term optimization
Build strong relationships with customer engineers, architects, and leadership
Drive escalations with Cisco TAC and global engineering teams
Technical Expertise   Deep hands-on experience with enterprise or service provider IP networks
Strong knowledge of  TCP/IP, OSPF, IS-IS, BGP, MPLS, Segment Routing, QoS, IPv6
Cisco Routing & Switching ( IOS-XE, IOS-XR, Catalyst, Nexus, WAN )
Exposure to automation and modern operations (Python, Ansible, APIs – preferred)
Experience & Certifications    7–15+ years  in senior network engineering, consulting, or high-level support roles
Proven experience supporting  large, complex, mission-critical networks
CCNP required ,  CCIE strongly preferred
Why This Role   Operate at the  highest technical tier  within Cisco’s ecosystem
Act as a  trusted advisor , not just a support engineer
Influence the stability, resilience, and future direction of critical public-sector networks
Backed by  Cisco  and delivered through  Acuative , a trusted Cisco CX partner
This is a role for engineers who want to shape outcomes, not just fix incidents.

#J-18808-Ljbffr