Product Designer

Location: Albenga

Kyivstar.

Tech is looking for a Product Designer to join our B2B product team working on a web platform for business customers that use satellite connectivity services and connected network equipment. This role is not only about designing screens. We need a strong product‑minded designer who can work in discovery, frame problems, challenge assumptions, build scalable UX concepts, and help the team turn complex technical and business processes into clear, flexible, and technically viable product solutions.

You will work side‑by‑side with Product Owners, Business Analysts, Engineers, QA, and other stakeholders to design solutions that can scale across multiple companies, domains, and use cases.

About us
Kyivstar.

Tech is a Ukrainian hybrid IT company and a resident of Diia.

City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators. Our mission is to transform lives in Ukraine and beyond by creating innovative technological solutions that unleash the potential of businesses while meeting the evolving needs of users. With over 500 specialists working across diverse domains, we are committed to driving meaningful change and fostering entrepreneurial culture.

Key Responsibilities

Act as a product designer within a cross‑functional full‑stack product team, contributing to team‑level outcomes and shared KPIs

Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts, validation, and delivery

Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable UX solutions for a web customer platform

Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring, subscription management, billing, payments, and support‑related workflows

Create UX flows that help business customers understand connected devices, active/inactive status, traffic consumption, speeds, and costs

Design experiences for adding new devices, connecting them to existing services or equipment, managing service plans, changing subscriptions, and tracking request status

Think beyond a single use case or client request and design solutions that can work across different companies, industries, fleet sizes, service models, and operational scenarios

Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device management, monitoring, analytics, billing, and service administration

Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5 devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states?

Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs, business logic, technical constraints, and friction points

Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback

Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability, frontend limitations, monitoring logic, billing logic, and system dependencies

Prepare clear design documentation that helps engineers understand not only how the interface should look, but why it should work this way

Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design system when existing solutions are insufficient

Use product analytics and qualitative feedback to evaluate the impact of design decisions and improve usability, efficiency, transparency, and scalability

Provide design QA during implementation to ensure that delivery matches both visual quality and product intent

Optionally use AI‑based tools, prototyping tools, low‑code/no‑code, or vibe‑coding approaches to explore ideas, structure tasks, validate assumptions, or speed up design workflows

Key Qualifications and Desired Experience

Product design experience: 4+ years as a Product Designer, UX Designer, or similar role, preferably in SaaS, B2B, B2B2C, telecom, connectivity services, IoT, network management,…