Underwriter Assistant

Location: Via Milano

Underwriter Assistant At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter Assistant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Underwriting

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.How

you will create an impact

You will contribute to the growth and profitability of AIG AESA unit by providing administration support to specific Lines of Business in Italy, assisting the underwriting community. You will serve both internal & external customers by completing administrative tasks for specific LOB underwriters; responding to customer requests; resolving complaints & maintaining data quality in systems. Consistently meet service levels and performance targets in terms of volume, accuracy, and quality.

This role reports to the Country Operations Manager.

The responsibilities for this role include:

Partner with underwriters and COE partners for end-to-end processing of new, renewal business as well as endorsements.

Participate in pre-binding activities:

Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters when deemed necessary.

Prepare the referral documentation.

Issue quotes upon receiving instructions from the Underwriter.

Decline submission requests if not within UW guidelines.

Capture information/documents – Transaction file management.

Participate in post-binding and servicing activities:

Update bind subjectivities.

Update rater/systems when deemed necessary.

Policy booking and issuance:
Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to operations.

Support preparation of Binder/slip, policy, and endorsement for the SSC to issue.

Follow-up on opened subjectivities, support cancellations letters preparation if not due to non-payment.

Work closely with risk engineering and underwriting to ensure risk engineering program is executed.

Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate.

Partners with the Collection department:

Handles Finance queries (through Live Ledger & email).Support their effort to recover unpaid premium.

Work with underwriters:

Set-up systems and underwriting platforms.

Provide technical direction to underwriting on workflow management tools: research & resolve processing problems in workflow management tools.

Assist with data/portfolio management.

Assist with Data Integrity together with underwriting:
Rate Change, actual to technical, linesize, limits, and premium reports are checked against rater and underwriters view to ensure consistency.

Support UW projects on an ad-hoc basis.

Compliance/Conduct support:

Support the completion and binding of raters in a timely manner.

Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions.

Support UW during Audit preparation by gathering necessary information.

Support UW with addressing complaints.

What we’re looking for:

Bachelor’s degree preferred or equivalent work experience; candidates with base skills complemented with business/insurance vocational training will be considered.

Prioritizing – able to navigate and switch between multiple systems.

Microsoft Office proficiency.

Client Servicing – ability to anticipate client (internal and external) needs and act proactively.

Problem Solving – identify problems and solutions matched to the appropriate solutions.

Attention to Detail – demonstrate attention to detail to ensure accurate documentation…