Service Documentation Specialist

Location: Brugherio

Job Posting Title
Service Documentation Specialist
The challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company’s core behaviors, based on our Own It model:
Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.
What you will do
Service Documentation Specialist has the main task to provide the technical documentation (Service BOM and Exploded View) for all the products of competence.
Activities

Emission of Service BOM and Exploded View following the plan communicated by SBOM Reverse & SDA Team Leader
Manage Change List introduced by R&D/Manufacturing and reflect it in Service BOM
Communication with Local Service and Network for management of issues in technical documentation
Maintenance of the supersession lists
PCB Programming List Maintenance
Bad Goods process management

What you need to succeed
Must have
Strong attention to details and structured way of working
Education
High School Diploma or University degree
Professional experience
1+ years in similar position even if from different industry
Language
Italian & fluent English proficiency
Soft skills

Good capability to work inside multicultural team and interface with other people
Good communication capability
Ability to work independently

Technical Skills

Good analytical skills
Strong knowledge of networking fundamentals
Excellent customer service skills

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Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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