Cluster Manager Vendor Flex

Location: Cividate al Piano

Experteer Overview In this role you lead a small team at Vendor/3PL sites to optimize Amazon’s Customer Fulfillment Flex operations in Northern Italy. You will drive continuous improvements, manage relationships with Vendors and internal stakeholders, and ensure safe, efficient, high-volume performance. The role combines hands‑on leadership with cross‑functional coordination to accelerate delivery through vendor sites. You’ll operate in an international context with scope to influence multiple countries and programs.

Retribuzione / Benefits Lead and coach a diverse team at Vendor/3PL sites in a fast‑paced, high‑volume environment

Maintain strong relationships with Vendors/3PLs’ logistics departments

Act as Supply Chain consultant to optimize Vendor Flex and Direct Fulfillment programs

Conduct operations audits and process changes using Lean‑Six Sigma methods (Gemba Walk, Kaizen)
Analyze complex issues to drive CX improvements and financial metrics

Collaborate on projects across international teams to raise customer impact

ResponsabilitàDegree-educated

Fluency in Italian and English (spoken and written)
Valid Class B Driver's License

Experience with MS Office (Word, Excel, Outlook)
Leadership experience

Experience in problem solving and data analytics

Experience in managing projects to time, budget, and quality

Ability to work with diverse stakeholders and make data-driven decisions

Requisiti fondamentaliinternational teampartial remote workdynamic work environmentopportunities for professional growthfixed day shift with no night shiftslimited weekend shifts across the year
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