Technician, Fleet Service

Location: Assago

Why This Role Matters As a Technician, Fleet Service - Italy, you play a critical role in ensuring that Goodyear’s contracted fleets receive high‑quality, compliant, and cost‑efficient services. Through regular field audits, performance tracking, and close collaboration with internal teams and service partners, you help protect service standards, improve operational effectiveness, and support long‑term customer value and profitability. Your work directly contributes to service quality, asset optimization, and continuous improvement across Goodyear’s fleet network.

What You’ll DoConduct regular field audits across fleets, service providers, and partners to assess service quality, policy compliance, and operational effectiveness.

Track and analyze service KPIs (including FOS data, casing, and inspection results) to identify gaps, risks, and improvement opportunities.

Ensure compliance with Goodyear service and casing processes, maximizing asset utilization and supporting cost efficiency.

Develop, communicate, and follow up on clear action plans to drive measurable service and performance improvements.

Support onboarding of new PPK customers through vehicle inspections, system setup, and service readiness activities.

Collaborate closely with internal stakeholders to deliver contracted service levels and profitable fleet performance.

Promote and support the adoption of Goodyear tools, systems, and best practices across the service network.

What You’ll Bring Experience in fleet operations, service quality, audits, automotive, tyre, or technical field services.

Strong auditing, analytical, and problem‑solving skills, with the ability to translate findings into practical improvement actions.

Excellent communication and relationship‑building skills, with confidence working across service providers, partners, and internal teams.

Ability to work independently in the field, manage multiple priorities, and maintain high standards of accuracy and compliance.

Solid digital skills and openness to working with operational systems and performance tools.

A continuous improvement mindset and strong customer focus.

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
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