Field Service Specialist

Location: Diegaro

Soilmec SpA is looking for:

Field Service Specialist Responsibilities Diagnose  and resolve technical issues related to Foundation Equipment Troubleshoot hydraulic, hardware, software, and communication interface issues

Collaborate with customers to understand technical problems and provide effective solutions to meet their needs

Assemble, install, and wire electrical systems on board the machine, including electrical panels and related connections

Verify correct installation using tools such as testers and multimeters

Assemble mechanical and hydraulic components

Coordinate with internal teams, including Design Engineering, Product Management, and Quality Control, to resolve complex technical issues and provide feedback for product improvement

Deliver product training courses to customers and service partners to enhance their understanding and problem-solving capabilities

Accurately and promptly document customer interactions, technical issues, and solutions

Activities

Technical diploma (industrial, mechanical, electrical, or electronic)
Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings

Knowledge of electrical equipment for wiring and precision tools

Knowledge of PLC programming systems

Knowledge of measurement instruments: testers, multimeters, and others

Knowledge of screw, bolt, thread, and hydraulic fitting specifications

Knowledge of measurement tools (tape measure, caliper)
At least 3 years of experience in similar roles

Good knowledge of English (B2 level)
Excellent communication and leadership skills

Ability to work collaboratively and cross-functionally with other company departments

Customer-oriented mindset and attention to detail

Willingness to travel internationally to provide customer technical support

For this position, an indicative base gross annual salary (RAL) between 31,000 and 36,000 is offered, depending on experience, technical skills, and level of autonomy in the role, in accordance with the Italian Metalworking Collective Labour Agreement (CCNL Metalmeccanica).The compensation package may also include additional allowances and payments related to national and international travel assignments, which may vary according to the frequency, duration, and destination of on-site customer activities.

Joining Gruppo Trevi means becoming part of an international, innovative environment focused on people growth and development.

Trevi Group is an equal opportunity employer.

We welcome applications from all members of society, regardless of age, gender, sexual orientation, ethnicity, religion, or belief.

Full time Posting Date: