Client Advisor

Location: Turbigo

Are you passionate about fragrances and luxury retail?

Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence.

With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum.

Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability.

Employment Type:

1 Full-Time

Contract :
Permanent/Fixed Tem Contract

What You’ll Do
Customer Experience & Sales

Welcome customers with elegance, representing the Brand

Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise

Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships

Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store.

Provide personalized recommendations and sensory experiences

Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience

Handle requests and feedback professionally, aligned with luxury service standards

Sales Performance & Business Development

Achieve and exceed sales targets

Engage in clienteling activities to strengthen client connections

Support and participate to in-store events to boost visibility and sales

Collaborate with the team to monitor KPIs (ATV, UPT, conversion rate…)

Ensure impeccable visual standards and brand image in the store

Manage stock levels, product replenishment, and back-of-house organization

Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines.

What We’re Looking For
Experience & Skills

At least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience

Strong communication skills in Italian and English; other foreign language skills are a plus

Confidence in using digital tools and POS systems

Your Personality

Elegant, proactive, empathetic, and service-oriented

High level of flexibility and ability to problem solve

A natural team player with a strong sense of responsibility and attention to details

Self-motivated, focused and able to use own initiative

Flexibility to work varied shifts as required by the business, including weekends and public holidays.

Are you ready to craft unforgettable olfactory experiences with us?

Join us and bring your expertise to the world of Dr. Vranjes Firenze.

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