Shop Consultant-retail

Location: Sant'Ambrogio di Torino

By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring.

THE ROLE:

Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.

Maintain exceptional product knowledge, brand awareness.

Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.

Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.

Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.

Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner,Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
Minimum 3 year's experience in luxury retail or luxury customer service environment.

Fluent in English and Italian. Additional language fluency is a plus.

Highly organized, self-motivated with strong interpersonal skills.strong communication both written and verbal.