Senior Sales Associate

Location: Capri

GV-Versace Capri

WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business & Client Management

Partner with management team to strategically achieve sales targets

Strive to always increase brand and product knowledge

Master selling skills to satisfy customer needs

Take action to maximize the sales opportunity on all categories

Embrace and promote our Retail Excellence Program with both clients and staff

Build strong partnerships with clients, peers, and managementthrough effective communication

Ensure superlative customer service standards, to meet customer expectations

Act as brand ambassador to build relationships with new customers and VIP clientele

Deliver the ultimate Versace experience to increase customer loyalty

Drive results through delivering an elevated customer experience both during and after sale service

CRM activities

Capture customer data all the time

Proactively take possible actions to maintain a long-term relationship with customers

Participate in the organization of In-store and Promotional events

Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)

Remain in compliance with operational and company policies and procedures

Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOU’LL

NEED TO HAVE

2 to 3 years’ experience in retail – luxury experience preferred

Creative skills and “eye for fashion”, attention to detail

WE’D LOVE TO SEE

High level of knowing trends

An entrepreneur with the ability to drive results

Well connected with a strong ability to engage

Elevated customer service skills; a true fashion expert with a passion for sales

A positive, outgoing, high-energy personality able to thrive within a high paced environment and being multi-tasking

Strong relationships skills and ability to maintain long-term with clients and community and understands the needs and changes of the market

Ability to work in a team

Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.

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