Outbound Telephone Sales Specialist

Location: Via Milano

International recruitment & hr experts across the plastics, packaging, speciality chemicals, life sciences, biopolymer, food additives & ingredients, energy and recycling sectors since 1975.

Manages sales order processing. Responsible for sales order, shipment follow-up and invoicing to support the fulfilment process.
Managing after sales & service, such as follow-up issues and associated sales activities, by handling and solving complaints.
Follow-up of action points from annual contracts and account visits i.e. Prices, volume, logistics agreements and special projects.
Supporting commercial team by drafting and issuing quotations, as well as sales budgets and forecasts.
Checking order specifications and prices, as well as monitoring and confirming delivery times.
Drafting and processing invoices and checking credit limits when entering sales orders, calculating and managing terms and prices through price lists.
Marketing by managing data for assigned accounts and undertaking research support.

Internal sales or customer service experience
Working with digital systems, software and equipment knowledge.
Good with numbers, good oral and written communication skills.
Fluent italian and good command of english spoken and written