Observability Engineering Manager

Location: Via Milano
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.
Our company is founder‑led, profitable, and growing. We are hiring an Observability Engineering Manager who will lead the development of the distributed tracing or service mesh products as part of our Observability group.
Engineering managers at Canonical are coders who can review and lead both architecture and code, judge character, and set expectations. We are building an observability stack that is easy to deploy and operate on Kubernetes, with deep integration and automation for best‑of‑breed open source offerings covering metrics, logging, telemetry, alerting, tracing, and profiling. Our goal is to make observability tools integral and pervasive across software practices.
Location
This role can be home based in the EMEA or Americas regions.
Responsibilities

Manage a distributed team of engineers and its observability portfolio
Organize and lead the team's processes to help it achieve its objectives
Conduct one‑on‑one meetings with team members
Identify and measure team health indicators
Interact with a vibrant community
Review code produced by other engineers
Attend conferences to represent Canonical and its Observability Stack

Qualifications

Exceptional academic track record from high school and university
Proven professional experience delivering software
Professional software development experience, preferably with a track record in open source
Willingness to travel up to 4 times a year for internal events
Professional written and spoken English

Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self‑motivation
Excellent communication and presentation skills
Result‑oriented, with a personal drive to meet commitments

Nice‑to‑have skills

Experience as an engineering manager, with a track record of building high‑performance teams
Professional Python development experience
Working knowledge of Go
Open source contribution experience
Interest and experience with container technologies
Proven understanding of the importance of observability and monitoring for keeping software running smoothly
Experience designing and implementing observability solutions

Benefits

Distributed work environment with twice‑yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long‑haul company events

Canonical is an equal opportunity employer and fosters a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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