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Data Analyst

Strategic Forecasting Analyst, Workforce Management

Job in Itasca, DuPage County, Illinois, 60143, USA
Listing for: Bosch USA
Full Time position
Listed on 2026-01-06
Job specializations:
  • Business
    Data Analyst
Job Description & How to Apply Below
A leading technology company in Illinois seeks a Forecasting Analyst for their Workforce Management team. The role involves anticipating contact center workload and providing actionable staffing plans. Candidates should possess a degree in business administration or related field, with a minimum of 3 years of experience in contact center analytics. Proficiency in Excel and WFM tools is essential. This full-time position offers an opportunity to engage in data-driven decision-making and cross-functional collaboration.
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