Rep., Client Services; CPD

Overview

The primary role of the Client Services Representative (CSR) is to deliver superior customer service in all interactions, including order entry and bid processing, dissemination of product and service information, outbound sales/service follow‑up, and resolution of general customer issues and requests. The CSR resolves basic internal and external customer issues, identifies add‑on business opportunities, and acts as liaison between external customers and internal organizations, gathering and compiling customer database and follow‑up information.

Provide excellent customer service, respond to inquiries, process orders, manage bids, conduct outbound sales/service follow‑up, resolve customer issues, and identify additional business opportunities.

Associate’s degree or equivalent experience and minimum 1‑2 years of related experience.

• Must effectively work as a team member, demonstrating sound judgment.
• Must plan, prioritize, and implement detailed instructions timely and efficiently with excellent organizational skills.
• Must actively listen, analyze customer and employee needs through effective communication.
• Must be detail‑oriented, able to quickly organize, multi‑task, and process paperwork in a fast‑paced environment.

Office Depot and Office Max are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to protected characteristics. Office Depot will consider qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance applies.

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Salary range: $15.20/hour to $25.84/hour (state and local minimum wages will be complied with). Office Depot offers competitive salaries, a benefits package that includes a 401(k), and opportunities for growth.

We will consider for employment qualified applicants with arrest and conviction records under the City & County of San Francisco Fair Chance Ordinance.