Educator - Hospital Development & Partner Relations

Summary

Lead education and training support for Hospital Development (HD), Referral Liaisons, Donation Liaisons, and Partner Relations. Own role-specific orientation and onboarding, preceptor communication and coordination, learner progress monitoring, competency validation, continuing education, and simulation-based learning. Develop and maintain internal and external education, hospital-partner resources, departmental knowledge libraries, Gift of Hope Resource Library, and assigned learning-management records. Partner with department leadership, preceptors, subject-matter experts, Marketing and Communications, and Organ Operations to ensure training is current, practical, consistent, and aligned with organizational priorities and hospital-partner needs.

Dedicate adequate time in hospital care settings to maintain competency in core Hospital Development functions, remain current with clinical and operational practices, and support preceptors and orientees as needed.

This is a Chicago based position that has in office and in hospital requirements.

Starting compensation range for this position: $75,000 - $89,000

(salary based on geographical location)

Our Benefits

In addition to competitive salaries, we offer a comprehensive benefits package:

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope's mission, vision and core values by providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.

• Own the end-to-end orientation, onboarding, and training plan for Hospital Development (HD), Referral Liaison, Donation Liaison, and Partner Relations staff. Coordinate training schedules, learning activities, field experiences, competency validation, and role-specific sign-off requirements in collaboration with department leadership and preceptors.

• Design, develop, facilitate, and evaluate educational programs, curricula, simulations, assessments, and learning resources based on operational needs, regulatory requirements, audit findings, procedure changes, learner feedback, and department priorities.

• Demonstrate proficiency in content development and educational technology solutions, including Microsoft PowerPoint, Excel, Forms, LMS platforms, SharePoint, PowerBI, and related applications to develop training materials, learner assessments, surveys, reports, dashboards, presentations, and educational resources that support onboarding, continuing education, competency management, and operational decision-making.

• Maintain competency and current working knowledge in core Hospital Development functions through regular field engagement. Dedicate adequate time in hospital care settings to maintain foundational HD competencies, support preceptors and learners, and ensure training remains aligned with current operational practice.

• Lead and support the HD and…