Pharmacy Technician, Specialty Care

Join to apply for the Pharmacy Technician, Specialty Care role at Albertsons Companies
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The role will be based in Boise,  Itasca, IL
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Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. They perform benefits investigations with third‑party payers, coordinate authorizations, manage purchasing and filling of SP products with Albertsons Safeway pharmacies, and coordinate product administration, connecting patients and pharmacy staff.

• Benefits investigation – determine coverage, facilitate prior authorization, and communicate coverage to the patient.
• Care coordination – facilitate the buy, bill and administration of SP products within company pharmacies and mail‑order services.
• Therapy support – track patients, conduct refill reminders, therapy questionnaires, and coordinate just‑in‑time ordering and pick‑up.
• Store support – coach pharmacy teams on workflow and policies related to SP products and support their efforts to serve patients and grow business.
• Prescriber coordination – partner with prescribers to ensure convenient access and adherence to therapy.

• High school diploma or GED.
• Certified Pharmacy Technician.
• Two years' experience as a Pharmacy Technician.
• Preferred experience with Albertsons or Safeway Pharmacies.
• Experience acquiring prior authorization from third‑party payers.
• Problem‑solving abilities and attention to detail.
• Administration skills (planning, organizing, resource management, prioritization).
• Customer relations skills to meet customer needs and establish a service environment.
• Good computer skills, including Microsoft Office.
• Preferred experience with PDX, EPS and Enterprise systems.

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well‑being benefits for eligible associates (Medical, Dental, 401(k), etc.).
• Time off (vacation, holidays, sick pay).
• Leadership investments in training, career growth and development.
• An inclusive work environment with colleagues who reflect the communities served.

Our values – click below to view video:
ACI Values
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The pay range is $18.90 to $24.60 per hour, starting salary varying by location, experience, and qualifications. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO, vacation, flexible time off, paid holidays, bereavement pay, and retirement benefits (401(k) eligibility).

Entry level

Full‑time

Health Care Provider

Retail