Human Resources Operations Coordinator

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The Human Resource Operations Coordinator will support the successful administration of HR Operations processes within the Total Rewards Center of Excellence as part of the AIT Human Resources team. This position will initially largely focus on administering the full onboarding process, in addition to supporting teammate transactions surrounding promotions, transfers and offboarding within our HR system. They will work collaboratively with global HR and cross‑functional teams to ensure compliance, data quality and integrity.

• Administer the full North America onboarding process to ensure best-in-class onboarding experience for new hires. Administer new hire onboarding packets and new hire records within HRIS system.
• Support managers in creation and finalization of new hire onboarding schedules.
• Conduct virtual or coordinate on-site I-9 documentation validation for new hires.
• Support Mergers & Acquisitions activity including gathering of new hire paperwork and I-9s.
• Administer new hire onboarding tasks within Service Now HR Service Delivery tool following up with task owners, to ensure timely completion and provide guidance and answering questions.
• Provide support on best practice processes for global onboarding with regional partners.
• Collaborate with IT and all HR functional areas (Talent Management, Recruiting, Payroll, Benefits, Compensation, Learning & Development & HR Culture Programs) on HRIS data updates, questions, or concerns.
• Update teammate data in the HR system of record for promotions, job changes/transfers and terminations.
• Monitor/Respond to HR Cases (questions, concerns, report requests) from teammates using Service Now HR Service Delivery tool, adhering to internal KPIs and SLAs. Escalate trends or broader issues for review and resolution.
• Assist with the maintenance of HR data integrity by performing regular data audits and running/reviewing reports.
• Assist with offboarding and other teammate lifecycle events that take place in the HR system.
• Create and update standard operating procedures, process documents and knowledge articles.
• Assist with special projects as required.
• Performs other duties as assigned.
• Complies with all policies and standards.
• The wage range for this position is $29.10-$41.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

• Some College/Associate's Degree (required) or
• Bachelor's Degree or equivalent experience (preferred).

• 1+ years of HR Operations or HRIS experience in fast paced, growth organizations (required) and
• 1+ years prior global experience (preferred).

• MS Office (Word, Excel, PowerPoint) Medium
• Bilingual in Spanish and English preferred High
• Ability to prioritize and balance high volume High
• Detail oriented and ability to understand, review and process data with a high degree of accuracy and confidentiality High
• Desire to help others High
• Ability to balance being a proven teammate and working independently Medium
• Ability to present and deliver material concisely Medium
• Focus on continuous improvement Medium
• Ability to present a system-minded approach, learning the inter‑relationship of multiple systems and data Low

In addition to your base compensation, you may be eligible for a bonus based on achievement of business…