IT Warehouse Technician

Description

This role is responsible for researching, processing, and fulfilling IT procurement orders received from the end user community. This role involves working with identified vendors to procure hardware, software, and peripheral purchases for the company. The Specialist will follow up on new and existing orders to ensure proper information is validated prior to purchase and order processing. They will coordinate with end users on the delivery of new units, track assets within the Service Now Asset Management system, and allocate existing equipment when appropriate.

• Respond to and process IT procurement requests for hardware, software, and services within defined SLAs.
• Ensure all approvals and compliance requirements are met.
• Work with vendors to fulfill equipment and supply requests, ensuring delivery timelines are met per vendor SLAs.
• Maintain accurate procurement records in the Service Now Asset Management system.
• Monitor ticket queues and collaborate with the team to prioritize incidents and work tickets for existing units requiring replacement.
• Manage software cloud accounts and license keys.
• Arrange for disposal and/or relocation of hardware with identified vendors.
• Ensure new hires have required equipment (laptops, mobile devices) prior to start dates by validating with hiring managers, confirming locations, and proactively processing tickets.

• windows
• imaging
• servicenow
• asset management
• warehouse management

Basic Education and/or Experience Requirements:
Bachelor’s degree or High School Diploma. At least two (2) years of experience in business or an IT role. Experience collaborating with internal and external resources to complete procurement requests that meet department requirements. Strong time management skills, including prioritizing, organizing, and tracking details. Excellent written and verbal communication skills. Strong decision-making and collaborative skills. Overall PC literacy, including intermediate-level skills in Microsoft Office.

Entry Level

This is a Contract position based out of Itasca, IL.

The pay range for this position is $21.00 – $25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Itasca, IL.

This position is anticipated to close on Dec 16, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.