Auto Sr Litigation Adjuster

Auto Sr Litigation Adjuster Itasca, IL, USA
● Syracuse, NY, USA Req #18240 Wednesday, April 30, 2025

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values,Sustainability initiatives and inclusive corporate culture .

Our Auto Liability team is currently seeking a Sr Litigation Adjuster to join our team.

This is a full time, exempt role, 2 days in office.

POSITION OVERVIEW:

Responsible for the resolution of litigated cases, involving disputes over coverage, liability, and damages issues. This professional will gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. The same will be achieved through working in partnership with defense counsel and field adjusters to bring about a timely cost effective conclusion.

IN THIS ROLE, YOU WILL:

• Have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
• Responsible for the settlement of litigated cases, involving disputes over coverage, liability, and damages issues.
• Work in partnership with defense counsel and field adjusters to bring about a timely cost-effective conclusion.
• Claims handled are transferred existing losses or first notice lawsuits, over disputed issues, which require a higher level of investigation, analysis, evaluation, and negotiation.
• Maintain a keen foresight into claims depth to accurately adjust reserves, based on new information, over the cycle time of an exposure.
• Develops timely cost-effective discovery, trial, and settlement resolution strategies, in conjunction with defense counsel, to minimize the costs associated with protracted litigation.
• Represents the company at trial, mediation, and arbitration.
• Acts as a technical resource for inside and field adjusters.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount.

WHAT YOU NEED TO APPLY:

• Typically has 3+ years professional experience Prior Bodily Injury Litigated claims handling experience
• Bachelor’s Degree or equivalent work experience
• Dedicated to delivering exceptional customer service to internal and external customers
• Dedicated to meeting the expectations and requirements of internal and external customers
• Strong organizational and time management skills
• Ability to negotiate skillfully in difficult situations with both internal and external groups
• Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication
• Understanding of applicable statutes, regulations, and case law
• Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner
• Easily adapts to new or different changing situations, requirements, or priorities

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion…