Litigation Specialist

Senior Recruiter and Account Manager at Randstad USA | Expertise in Recruiting Strategies

This range is provided by Randstad USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$95,000.00/yr - $/yr

This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi‑state and involve commercial customers.

• Must secure and maintain appropriate state adjuster license(s) and continuing education credits.
• Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.
• Gather facts, analyze statements/testimony and declaration of damages to develop claim resolution strategies.
• Work in partnership with defense counsel and all other parties/vendors to bring about a timely, cost‑effective conclusion.
• Handle claims transferred as existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder’s coverage is in question.
• Perform the highest level of investigation, analysis, evaluation, and negotiation.
• Manage all aspects of each claim, including informal hearings, arbitrations and claims litigation while maintaining a high level of productivity, confidentiality and customer service.
• Serve as a technical resource for adjusters.
• Represent the company at mediation, arbitration and trials.
• Review and analyze contracts, leases, and identify risk transfer opportunities.
• Write positional coverage letters.
• Report into Unit Manager.

• Must have 5+ years Commercial General Liability Litigation experience with an insurance carrier (TPA only experience will not be considered).
• Bachelor’s degree or equivalent experience; industry designation preferred.
• Dedicated to meeting the expectations and requirements of internal and external customers.
• Makes decisions in an informed, confident and timely manner.
• Maintains constructive working relationships despite differing perspectives.
• Considers the perspectives of others and gives them credibility.
• Strong organizational and time‑management skills.
• Negotiation skillfully in difficult situations with both internal and external groups; demonstrates ability to win concessions without damaging relationships.
• Strong written and verbal communication skills; promotes and facilitates free and open communication.
• Understanding of applicable statutes, regulations and case law.
• Think critically, anticipate, recognize, identify and develop solutions to problems in a timely manner.
• Adapt easily to changing situations, requirements or priorities.
• Cultivate an environment of teamwork and collaboration.
• Operate with latitude for un‑reviewed action or decision.
• Computer experience (MS Office, Excel, Word, etc.).
• Ability to work in a paperless environment.
• This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job‑related functions and responsibilities that employees will be required to perform.

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑the‑job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At Randstad USA you’ll enjoy what you do and have the support you need to succeed.

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Paid time off (PTO)
• Cultural Awareness Day in support of IDE
• On‑site medical/wellness center (Worcester only, if applicable)

Associate

Full‑time

Administrative