Insurance Compliance Director

ARMStrong

Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.

Brown & Joseph is seeking a Compliance Director as we continue to grow our team! This leadership role is responsible for developing, implementing, and overseeing the company's compliance program, ensuring adherence to all relevant laws, regulations, and ethical standards. This involves creating policies, conducting audits, providing training, and managing compliance‑related risks.

• Ensuring the organization complies with applicable laws, regulations, and industry standards.
• Monitoring regulatory developments and implementing necessary changes in compliance programs.
• Developing and maintaining up‑to‑date knowledge of industry‑specific regulations.
• Establishing protocols for responding to regulatory inquiries, audits, and enforcement actions, and providing guidance to executive leadership on emerging regulatory developments and their potential impact on business operations.
• Tracking complaints, drafting responses, and using data in the complaint management system to identify risks in compliance or repeated offenders.
• Contract review and overseeing defense of litigation against ARMStrong companies.
• Drafting, reviewing, and updating compliance policies and procedures to address current and emerging regulations.
• Establishing a framework for the development, approval, and dissemination of compliance policies across the organization, ensuring policies are clear, accessible, and easily understood by employees at all levels, and periodically reviewing policies to assess effectiveness and make necessary adjustments.
• Identifying, assessing, and mitigating compliance risks across the organization.
• Conducting regular risk assessments to identify vulnerabilities in compliance frameworks.
• Implementing risk mitigation strategies that balance business objectives with regulatory obligations, establishing reporting mechanisms, and working closely with IT, HR, and finance teams to manage operational, reputational, and financial risks related to compliance.
• Conducting regular audits and monitoring activities to ensure compliance with established policies and procedures.
• Overseeing internal controls, audits, and compliance reporting.
• Maintaining internal monitoring systems to detect and prevent compliance violations.
• Maintaining a comprehensive list of all licenses and their renewal dates.
• Preparing and submitting renewal applications, ensuring accuracy and completeness.
• Liaising with regulatory bodies and internal teams to facilitate the renewal process.
• Preparing reports on compliance activities and communicating findings to senior management and relevant stakeholders.
• Investigating and responding to potential compliance violations or incidents.

• Strong understanding of relevant laws, regulations, and industry standards.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem‑solving skills.
• Experience in developing and implementing compliance programs.
• Experience in a highly regulated field (collections industry experience highly preferred).
• Ability to work independently and as part of a team.
• Bachelor's degree in a related field (e.g., law, business, finance or JD).
• Relevant certifications (e.g., Certified Compliance and Ethics Professional) are preferred.

• Full benefit package with health, dental, vision, life and disability coverage options.
• Generous paid time off policy and 9 paid holidays.
• $110,000 - $130,000 per year (DOE).
• 401(k) plan with company matching and immediate vesting.

We look forward to you joining the team!