Parts Planning Manager
Listed on 2025-12-31
-
Management
Operations Manager, Program / Project Manager
Manager, Parts Planning
Location
US-IL-Itasca
Company
Canon U.S.A., Inc.
Requisition
33502
Category
Product Support
Position Type
Full-Time
Workstyle
Hybrid
Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels, availability, and cost efficiency across a diverse portfolio of production and office print devices. This role combines deep analytical capabilities with strong communication and collaboration skills to support uptime, customer satisfaction, and operational efficiency. Ensures that goals, deadlines and budgets are met and interacts regularly with other managers across the organization.
Your Impact- Utilize historical usage, machine population data, and service trends to forecast parts demand across multiple product lines and geographies.
- Develop and execute inventory plans that balance service level targets, working capital, and obsolescence risk, especially for high-mix, low-volume parts.
- Manage parts planning through product introductions, phase-outs, and technology transitions, ensuring continuity of service support.
- Collaborate with suppliers, procurement, and service delivery teams to ensure timely replenishment and proactive risk mitigation.
- Leverage planning systems and analytics tools to identify patterns, improve forecast accuracy, and drive continuous improvement for all stocking locations
- Collaborate with various teams to anticipate and plan for seasonal or promotional spikes in demand, ensuring readiness and minimizing shortages.
- Take ownership of recommending, testing, and supporting deployment of planning system enhancements to improve accuracy, efficiency, and user experience.
- Identify opportunities to recover warranty credits by tracking eligible parts, coordinating with service teams, and ensuring timely claims with suppliers or OEMs.
- Collaborate with internal and external auditors to ensure SOX compliance and maintain robust documentation and controls.
- Ensure all export control requirements are followed for international shipments and transactions.
- Lead and mentor planning team, fostering a culture of ownership, agility, and innovation.
The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- APICS Certified in Planning and Inventory Management (CPIM) or equivalent preferred.
- Cross Functional Team participation in projects both on and off site.
- Travel required, estimated at 15-20% (valid driver's license and acceptable driving record necessary).
- Proficient in Advanced Excel, Access, Power Point, and use of analytical tools (including Google Chrome equivalents).
- Ability to present to leadership and/or customers on planning performance and effectiveness during Q 's.
We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.
To learn more about Canon, visit us at and connect with us on Linked In at
Who We Are
Where Talent Fosters Innovation.Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.
We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).