Regional Underwriting Manager, Accounts

Introduction

Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. Zenith values collaboration, work-life balance, and integrity, placing them at the center of operations. Zenith supports career advancement through ongoing learning and development. An individual joining Zenith will receive competitive compensation, a comprehensive benefits package, and continuous opportunities to grow as a professional.

Oversees underwriting operations of the branch/office and any remotely located individuals that report into that office/branch. Incumbent is a key contributor in marketing the Company and its products and in Agency management.

• Positions Zenith as the expert in Workers’ Compensation.
• Executes disciplined risk consideration and assumption within a growth mindset.
• Engage with and position our underwriting discipline and value proposition to external customers (agents and policyholders) to enable growth.
• Works with Branch Manager to set strategic underwriting direction.
• Holds management meetings to discuss vision and goals.
• Achieves planned results through decisions and actions based on professional methods, business principles, and practical experience.
• Creates an environment within the branch offices that supports collaboration, teamwork, growth and innovation.
• Uses operational audits and yearly compliance audits to gauge performance of branch and individuals.
• Will recommend or make decisions regarding existing or new programs that have a significant impact on operations and carry potential consequences if unsuccessful.
• Works collaboratively with management from other disciplines and other offices to solve problems.
• Removes obstacles.
• Provides feedback to branch management staff.
• Supports local training and establishes training protocols for the office.
• May work with Underwriting Technical Director to develop technical training courses.
• Has highest level of underwriting authority in the Branch.
• People Leaders:
• Schedules and conducts all employee meetings to discuss operational issues and direction.
• Will interview technical job candidates before they are hired to ensure they possess appropriate qualifications and experience.
• Provides on-going performance feedback to direct reports.
• Provides coaching and development when and where appropriate.
• Works with manager(s)/supervisor(s) on performance improvement plans or personal issues when needed.
• Conducts annual performance reviews for direct reports and contributes to reviews for downstream staff as needed.
• Salary administration and review of sign-offs.

• High School Diploma or equivalent combination of training/experience required.
• Bachelor’s Degree or equivalent combination of training/experience required.

• 5+ years progressively responsible related work experience required.
• Prior branch-level underwriting management experience preferred.
• Prior staff supervisory/leadership experience required.

• Expert level understanding of Zenith’s underwriting philosophy and standard industry procedure.
• Expert knowledge of workers’ compensation policy rules.
• Work experience demonstrating ability to champion change.
• Ability to create and present a clear focused message to all constituents.
• Comfortable in front of groups and able to handle questions/controversy.
• Expert listener and problem-solver.
• Highly skilled in building business information, disseminating it, and sharing with senior management.
• Expert in workers' compensation underwriting.
• Expert level understanding of the core business, strategies, and practices required to successfully run the office.
• Strong oral and written communications skills used to explain, teach, and document.
• Strong reading and math skills.
• PC literacy required.
• Data analysis skill to determine appropriate workloads and strategies for peak periods.
• Strong presentation and listening skills.
• Strong in data analysis.
• Driver license in good standing.

The expected salary range…