Sr. Inside Sales Representative

This range is provided by Robertshaw. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness. When you join Robertshaw, you’re joining a company with over 125 years of experience and a global team with focus on innovation.

Robertshaw is looking for a Sr. Inside Sales Representative to manage Robertshaw’s largest accounts and high‑value clients. The Sr. Inside Sales Representative will be responsible for managing strategic accounts and handling escalated customer issues. Friendly and persuasive, the ideal candidate will be able to build and maintain relationships with key stakeholders. Seasoned expert, with high level of business acumen and recognized expert in the field.

• Analyze market trends and develop customized targeted sales strategies. May lead projects or have accountability for ongoing activities.
• Make outbound calls to prospective customers to identify and create sales opportunities.
• Provide insight to leadership on plans and goals for sales.
• Persuade the customer to buy by demonstrating how Robertshaw products meet their needs.
• Mentor junior inside sales representatives, train new members of the team and aid in the evaluation of team’s performance.
• Close sales and lead customers through purchasing processes.
• Understand customer needs and offer solutions and support.
• Use product knowledge and persuasion to overcome customer objections.
• Troubleshoot/resolve customer issues. Solve complex problems and take broad perspective to identify solutions. Interpret internal and external issues and recommend best solutions/practices.
• Provide assistance to Commercial Quoting team.

• 8 years’ experience in inside sales or similar sales/customer service role with proven record in sales and demonstrated ability to handle complex deals.
• Proven track record of successfully meeting sales quotas over the phone.
• Previous cold calling phone sales experience, comfort talking to new people all day.
• Excellent verbal and written communication skills; the ability to call, connect and quickly engage with potential customers.
• Specialized depth in sales.
• Energetic, professional, and friendly demeanor.
• Ability to handle rejection and proceed on to the next potential customer with a positive attitude.
• Ability to independently make decisions on pricing, terms or deal structure.
• Results orientation.
• Self‑directedness.
• Persistency and persuasiveness and strong negotiation skills.
• Strong computer skills (Word, Excel, Outlook).

• Prior experience in white goods/appliance industry preferred.

• Bachelor’s degree in business or related field preferred.

Mid‑Senior level

Full-time

Sales and Business Development

Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Robertshaw by 2x