Global Sales Support Coordinator

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

The Global Sales Support Coordinator will serve as a liaison to provide increased level of support for all aspects of the global sales team and global AIT Enterprise wide. Responsible for fulfilling the needs of the sales team with customer facing products and tools, to create a better experience for all sales functions, allowing for increased customer interaction, while improving the customer (internal and external) experience.

• Provide administrative support to the new customer onboarding process internally for sales team
• Assist with training sales team and external customer on AITs customer facing portal which includes live demo sessions
• Support all global Sales leads and continue to be the control tower for leads within our system
• Able to maintain detailed knowledge of all sales programs to ensure timely and efficient communication to both internal and external stakeholders.
• Actively work and support internal teammates to ensure a high level of performance across the entire organization while sharing ongoing global process improvements and implementations. Partner with sales with existing Q  processes, while implementing the development of new global tools.

The wage range for this position is $26.40-$37.20 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Education Qualifications

• High School Required
• Associate's Degree Preferred

Experience Qualifications

• 2+ years Customer Service Required
• 3+ years Administration. Record keeping. Preferred

Skills and Abilities

• Ability to multi-task with strong attention to detail (Medium proficiency)
• Ability to learn specific sales service knowledge as is relates to the support of the Sales team and customers. (Medium proficiency)
• Microsoft Office;
  Word, Outlook, PowerPoint, Excel (Medium proficiency)
• Organizational skills including demonstrated ability to effectively organize and prioritize workload and manage in a multi-task environment. (Medium proficiency)
• Communication skills (including telephone, e-mail, Skype, and presentations skills) and the ability to communicate accurate information (Medium proficiency)
• Ability to work both collaboratively and autonomously in the work setting. (Medium proficiency)
• Demonstrated ability to recognize process improvement opportunities and effectively communicate, implement change. (Medium proficiency)
• Demonstrated ability to analyze and solve problems in an empowered, self-directed/managed work environment. (Medium proficiency)
• Customer service skills with high energy, positivity and customer centric attitude. (Medium proficiency)
• Professionalism along with extreme discretion with all information at all times. (Medium proficiency)
• Able to perform in a fast pace / high volume work environment. (Medium proficiency)

Other Skills We Hope to See:

• A team player who works well…