Domestic Lead

Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We're problem solvers, driven by our curiosity and, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams and work collaboratively to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in a dynamic environment. Helping others is at the core of our culture – join us in finding fulfillment by giving back to our local communities as the united team that is AIT.

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Position Type:
Regular Full-Time

The Domestic Lead is responsible for the efficient movement of shipments from origin to destination, including identifying and selecting the most appropriate and cost‑effective domestic routing (airfreight, LTL, FTL) and providing overall support of branch operations. This role is the primary contact for cartage, including pickup and deliveries through our in‑house cartage partner, warehouse and dock operations.

• Assist the Domestic Supervisor in managing departmental functions and collaborate closely with the warehouse team on inbound labels, paperwork, and driver check‑ins.
• Quote, track, and trace domestic freight shipments for more challenging accounts via air/ground on a daily basis. Track overhead shipments daily and route accordingly.
• Manually review the OPS Routing queue throughout the day and manage daily reports such as milestones and dock checks.
• Assist in escalation requests, research and address issues with employees, and update processes to fit resolutions and continue process improvement flow.
• Take an active role in onboarding new team members, providing team training and development.
• Assist the Operations Supervisor with project rollouts, as needed.
• Communicate quarterly and annual goals and monitor employee goal progress.
• Proactively communicate with clients regarding freight status.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Education: High School Diploma or equivalent (Required);
  Associate's Degree (Preferred).
• Experience: 5+ years in freight forwarding, domestic forwarding, ground carriers, commercial airlines, and cartage (Required); 2+ years in SAP, AS400 & Cargo Wise (Preferred).
• Knowledge, Skills, and Abilities:
  • Knowledge of regulations and compliance procedures associated with all areas of freight forwarding and cartage - High.
  • Understanding of freight forwarding routing and quoting - High.
  • Knowledge of IATA and TSA regulations - High.
  • Proficiency in basic arithmetic with units of currency, weight, volume, and distance - High.
  • Computer literate with knowledge of Microsoft Word & Excel - Medium.
  • Ability to interact effectively with personnel at all levels - Medium.
• The wage range for this position is $27.50-$37.90 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

In addition to base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10-20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets worldwide. For more than 40 years, the Chicago‑based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high‑tech, industrial, life sciences and marine.

Backed by scalable, user‑friendly technology, AIT's flexible business model customizes door‑to‑door deliveries via sea, air, ground and rail on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full‑service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630‑766‑8300 ext 5218.